Call+1 (843) 631-8312

Setup XM Radio
Expert Support

Fast XM Radio Activation & Live Expert Support. Need help activating your satellite radio? We assist with Radio ID, signal refresh, subscription support, setup, and troubleshooting.

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Enter Radio ID

Enter your Radio ID to continue.


How do I find my Radio ID?

Tune to Channel 0. Your Radio ID should appear. If not, access your radio menu or hold the SAT/ESN button depending on your model.

Our Satellite Radio Services

Activation Assistance

Quick setup for new and existing satellite radios.

Signal Refresh

Resolve preview channel and activation issues.

Hardware Support

Fix antenna disconnected and connection errors.

Vehicle Installation

Setup for cars, docks and portable kits.

Subscription Help

Renewals, upgrades and account assistance.

Technical Support

24×7 guidance from experienced technicians.

How to Find Your Radio ID

1. Tune Channel 0

Your Radio ID usually appears on Channel 0.

2. Open Menu

Use the menu if it isn't displayed automatically.

3. SAT / ESN Button

Some models require holding the SAT or ESN button.

Frequently Asked Questions

Why is my radio stuck on Preview?

Your radio may require an activation refresh signal.

Can I use the radio in multiple cars?

Yes, with compatible vehicle kits and accessories.

What does Antenna Disconnected mean?

Check antenna connections or replace a damaged antenna.

Need Immediate Help?

Call our support team for assistance with setup and troubleshooting.


+1 (843) 631-8312
📞 📞 Call+1 (843) 631-8312